Effective Date: May 1, 2026 · Last Updated: May 1, 2026
Mediqrate ("we," "us," or "our") is a health and wellness application that helps you track medications, nutrition, and health reports. We are operated by Yogesh Pawar (operating as Mediqrate), located at Rossland Ave, Nepean, ON K2G 2K8, Canada.
Contact for privacy matters: privacy@mediqrate.com — Response time: Within 30 days
Lab reports and medical analysis results are stored exclusively on your device. They are never uploaded to our servers, never shared with third parties, and never used for advertising. When you delete the app, this data is permanently deleted with it.
This is a deliberate design choice, not a limitation. We believe your most sensitive health information should never leave your physical possession.
| Category | Examples | Where Stored |
|---|---|---|
| Account information | Name, email address | Supabase (encrypted, Canada region) |
| Health profile | Age, gender, health conditions, goals | Supabase (encrypted) |
| Medication data | Medicine names, dosages, schedules | Supabase (encrypted) |
| Meal logs | Food names, portion sizes, nutrition values | Supabase (encrypted) |
| Health metrics | Weight, blood pressure, blood glucose, steps | Supabase (encrypted) |
| Community posts | Text posts, comments, likes | Supabase (encrypted) |
| Health assessment | Lifestyle, activity level, dietary preferences | Supabase (encrypted) |
| Category | Examples | Notes |
|---|---|---|
| Lab report analyses | Blood test results, imaging reports | Encrypted on-device, never uploaded |
| Report metadata | Report type and scan date only | Only metadata in cloud, no medical content |
| Category | Examples | Purpose |
|---|---|---|
| Device identifiers | Installation ID (anonymous) | Track free-tier usage limits without requiring an account |
| Usage patterns | Feature usage counts per month | Enforce AI scan limits fairly |
| App performance data | Crash reports (if you consent) | Fix bugs and improve stability |
| Purpose | Legal Basis (Canada/PIPEDA) | Legal Basis (India/DPDPA) | Legal Basis (EU/GDPR) |
|---|---|---|---|
| Provide core app features | Consent + Contract | Consent | Performance of contract |
| Send medication reminders | Consent | Consent | Consent |
| Power AI health analysis | Consent | Consent | Consent |
| Process subscription payments | Contract | Contract | Performance of contract |
| Improve app features | Legitimate interest | Legitimate interest | Legitimate interest |
| Comply with legal obligations | Legal obligation | Legal obligation | Legal obligation |
We do not use your health data for advertising, sell it to any third party, or use it to make automated decisions that significantly affect you without your knowledge.
When you use Vita, your health data (today's meals, medicines, wellness score, health conditions from your profile) is sent to Google's Gemini AI model to generate personalized responses. Google processes it only to generate your response and does not use this data to train their AI models under our agreement.
When you scan a medicine label or food item, the image is sent to Google Gemini for analysis. The image is processed and immediately discarded — we do not store your camera images on our servers.
Lab report images are analyzed by Google Gemini, but the full analysis result is saved only on your device. We store only non-identifying metadata in the cloud: the type of report and the date of the scan. No medical values, diagnoses, or findings leave your device.
| Service | Purpose | Data Shared |
|---|---|---|
| Supabase (Canada) | Database and authentication | Account data, health metrics, meals, medicines |
| Google Gemini AI | AI analysis for scans and chat | Images during scan, health summary for chat |
| RevenueCat | Subscription management | Purchase history, subscription status |
| Apple App Store | iOS payment processing | Payment details (Apple handles directly) |
| Google Play | Android payment processing | Payment details (Google handles directly) |
| Expo (EAS) | App delivery and updates | App version, device type |
We do not use Google Analytics, Facebook, or any advertising networks.
| Data Type | Retention Period |
|---|---|
| Account information | Until you delete your account |
| Health metrics and meals | Until you delete your account or delete individual entries |
| Medication records | Until you delete your account or delete individual medicines |
| AI chat history | 90 days, then automatically deleted |
| Payment transaction records | 7 years (required by tax law in Canada) |
| Lab report analyses | Stored on your device only — deleted when you delete the app |
| Usage logs (for AI limits) | 60 days |
| Deleted account data | Permanently deleted within 30 days of account deletion request |
Within the app: Profile tab → Privacy & Data → Export My Data or Delete All My Data
By email: privacy@mediqrate.com — We will respond within 30 days.
We protect your data using:
Despite these measures, no method of electronic storage or transmission is 100% secure. We encourage you to use a strong, unique password for your account.
Mediqrate is not directed at children under the age of 13 (or under 16 in the EU). We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, contact us at privacy@mediqrate.com and we will delete it promptly.
Your data is stored on Supabase servers in Canada (ca-central-1 region). When you use AI features, your data is briefly processed by Google Gemini servers, which may be located in the United States. This transfer occurs under Google's standard contractual clauses which comply with GDPR and PIPEDA requirements.
For Indian users: data may be transferred outside India to Canada and the United States for the purposes described above. By using Mediqrate and accepting these terms, you consent to this transfer.
We send push notifications for:
You can turn off any or all notifications in your device's Settings app at any time.
We will notify you of significant changes by sending a push notification, showing an in-app notice when you next open the app, and updating the "Last Updated" date at the top of this page. Continued use of Mediqrate after changes constitutes acceptance of the updated policy.
For privacy questions or to exercise your rights:
Email: privacy@mediqrate.com — Response time: Within 30 days
For general support:
Email: support@mediqrate.com
Mailing address:
Yogesh Pawar (operating as Mediqrate)
Rossland Ave, Nepean, ON K2G 2K8, Canada
This Privacy Policy was last reviewed on May 1, 2026.